Cases Error Report
Type of Report -
- Standard
Purpose of the Report -
This is an internal report that offers a comprehensive analysis of errors occurring during email processing on the server. It provides track IDs for emails encountering processing errors, facilitating efficient debugging and issue resolution.
Detailed Description -
| Name of Column | Description of Field | Where is the value fetched from (Collection: botresults) |
|---|---|---|
| Error Name | Name of the error such as (Mail Got Stuck, UNHANDLED but no offBoundaryReason etc.) | Configured in code according to certain conditions |
| Track Id | Track Id in which error occurs for diagnosing the email | trackId |
| Total | Total cases count in that respective error | Calculated in code for total cases in respective errors |
Example of Report -
Cases Error Report:

Report Format -ย
*branch : vil-development-master*
*Path : controllers/detectCasesResult.js*
Aggregation -
*branch : vil-development-master*
*Path : controllers/detectCasesResult.js*