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Cases Error Report


Type of Report -

  • Standard

Purpose of the Report -

This is an internal report that offers a comprehensive analysis of errors occurring during email processing on the server. It provides track IDs for emails encountering processing errors, facilitating efficient debugging and issue resolution.

Detailed Description -

Name of ColumnDescription of FieldWhere is the value fetched from (Collection: botresults)
Error NameName of the error such as (Mail Got Stuck, UNHANDLED but no offBoundaryReason etc.)Configured in code according to certain conditions
Track IdTrack Id in which error occurs for diagnosing the emailtrackId
TotalTotal cases count in that respective errorCalculated in code for total cases in respective errors

Example of Report -

Cases Error Report:

Alt code image

Report Format -ย 

    *branch : vil-development-master*

*Path : controllers/detectCasesResult.js*

Aggregation -

    *branch : vil-development-master*

*Path : controllers/detectCasesResult.js*